Skip to content
Boutiquefeel

Boutiquefeel Reviews

www.boutiquefeel.com
What is your customer experience with Boutiquefeel?

Boutiquefeel Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.4 star rating based on 23 customer reviews; consumers are mostly dissatisfied, citing missing orders, delayed shipping and poor support.

Key Takeaways for Future Customers

  • Check Boutiquefeel reviews for delivery and refund experiences before ordering.
  • Expect limited or no phone support and slow or missing order updates.
  • Be prepared to escalate refunds through your bank if customer service is unresponsive.

Negative Feedback / Risk Areas

  • Frequent customer complaints about non-delivery and cancelled orders without refunds.
  • Poor customer service access with no reliable phone contact and slow email/chat responses.
  • Refunds and exchanges often delayed or unresolved, causing payment disputes.

Positive Feedback

Customers note competitive prices and a wide, cute selection when orders arrive as expected.

View full overview ›

Media from reviews

Boutiquefeel - Order
Boutiquefeel no good I buy something for more than 7 months I never received itBoutiquefeel - Still haven't received my packageBoutiquefeel - Where’s my orderBoutiquefeel - Where’s my order - Image 2Boutiquefeel - Where’s my order - Image 3Boutiquefeel - Where’s my order - Image 4
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
order money package refund number shoes items customer email service
Filter review
Sort by
Anonymous
map-marker New York, New York

I haven't received my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Why you still contacting me. I have told your company I have yet to received my order and where is my refund.

View full review
aaron c Bid

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order

Boutiquefeel - Order

I ordered an item from the company for my kid almost a month ago and didnt hear anything from them until they told me that they are sold out!!! -order number0400220****

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t

View full review
Dawn H Mdx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My bathing suits i bought n December 21

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Feb 09, 2024

I still have not received my items and no refund was issued.

Original review Jan 09, 2024

Where are my bathing suits i purchased on 12/21/23 . I am going on vacation and i need to know the status

View full review
Sonja S Bdw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pune, Maharashtra

Need more information on my order status

All I'm getting is the run around. All I want to know is my order that I pay for and the confirmation and tracking order.

Or I would like my money return.

Email.. Leuqcar426621@***.com

Loss:
$80
Cons:
  • Not giving your customers enough attention

Preferred solution: Full refund

View full review
Sonja S Bdw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was blocked from contacting you from me. Asking for a confirmation and order form tracking order and delivery and that can be sent to my email. That would be great. Thank you. That is my problem. A

AI Highlights
  • - No confirmation or tracking for the order; it said sent but wasn’t, and I want to know where my money was spent and a resolution or refund.

No confirmation order when it said it was sent and it wasn't no proof of any tracking order. I would like to know where my money is being spent if you can resolve that issue. If not I would like to have my money back

View full review
Veronica H Tnn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Haven't Recieved my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review updated Oct 25, 2023

Its been over 2 weeks and it still says Processing, like how long do you need to process an order, I tried to call and nothing, at this point I just want my money back

Loss:
$147
Pros:
  • No pros
Cons:
  • There is no phone number to contact the business

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order from them!!!

View full review
Marie M Pxr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tracking number Gv16100****GB

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Ordered multiple items incl. 2 shoes; only 1 garment arrived.
  • - Parcel mix-up; Royal Mail posted only 1 item.
  • - 7 items missing; I paid over £100.
Boutiquefeel - Tracking number Gv16100****GB
Boutiquefeel - Tracking number Gv16100****GB - Image 2
Contains 2 confidential files for company representatives
Updated by user Apr 26, 2023

Still not had a apology or a solution from myboutiquefeel. Even though i sent photo of my wrong parcel going through letterbox which included tracking number to prove it was the parcel i received with wrong item inside instead of the 7 items i ordered which wouldnt of fit through my letterbox.

Original review Mar 27, 2023
Hi my order was wrong i ordered a number of items which also includes 2 pairs of shoes but never received this order.i have spoken to royal mail they said they posted a small parcel only which only included 1 garment which is not even something i ordered so im wondering if my parcel got mixed up and mine has been sent to someone else by mistake so please can i have my order resent as i have paid a lot of money for something i havent received! They have now asked me to send a picture of the parcel and the item that i received to prove the item i got,so i sent picture of the item with label and the item inside then they wrote pictures too vage and they want a picture of other side of label.wasting time on the 1 item i wrongly got and not bothered about the whole 7 items that i didnt get!

So ive lost over a 100 pounds worth of stuff now!

I no longer have the label i chucked it so looks like just because i cant take more pics for them there not going to send me my order! Fuming.when i try to call there number just keeps saying there busy!
Loss:
$150

Preferred solution: Full refund

View full review
Chikodi A

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Still haven't received my package

AI Highlights
  • - Ordered two dresses and one sandal on May 3.
  • - Ordered one dress and two slippers on May 5.
  • - Delivery was 12 business days; today is May 20.
Boutiquefeel - Still haven't received my package
Contains 1 confidential file for company representatives

I ordered two dresses and one sandal on 3rd of may and also ordered one dress and two slippers shoes on 5th of may. The

company said 12 business days i will receive them. And today is 20th of may.

order 0400215**** & 0400215****

Preferred solution: i want all my orders to deliver in my appartment.

User's recommendation: Trusthwordy

View full review
Joanne F Txo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Where’s my order

Contains 1 confidential file for company representatives

I still have not received my order my order im getting mixed messages. I dont understand.

My package is supposed to be on its way. They didnt give me enough numbers to track the package.

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Tel Aviv, Tel Aviv

You didnt confirm my purchase

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I bought a dress and paid with Visa Card

You are requested to reply ASAP CONFIRMATION OF ORDER

RAQUEL MAISELS

DAVID HAMELECH 50

HOD HASHARON

ISRAEL

User's recommendation: DON'T BUY FROM THIS COMPANYTHEY ARE THIEF'S

View full review
Tamiko T Gsb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chun, Phayao Province

Haven't Recieved my order of £93

When I got home from work today @5pm my shoes were stolen. And I paid 60.59 for 2 pairs.

And I want my money back.

I paid with my debit card I don't have a receipt. It shows on my bank account.

Loss:
$61

Preferred solution: Full refund

View full review
Anonymous
map-marker Los Angeles, California

Need to talk to somone asap

AI Highlights
  • - Seeking a refund for item ODS4547/bk-XL that is no longer available.
  • - If refunds are not resolved, remove item ODS4294H/Green/XL.

I ask for a refund for an item that was no longer available. That item number is (ODS4547/bk-XL).

If it is no longer available and since I'm having problems get a refund, can it be removed with item number (ODS4294H/Green/XL). Please let me know if this is possible.

View full review
Sharlet H Ntq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not satisfied with order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Bought shoes online from Boutique Fill; delivered 3 days ago.
  • - They didnt fit and looked different from the photo; no receipt or contact info.
Boutiquefeel - Not satisfied with order

NI bough evening shoes online from boutique fill I received them three days ago I was disappointed they didnt fit because they looked different in the photo I didnt receive a receipt or invoice my email address sharletharmis@***.com mobile 043850**** the order no 0400214**** Im frustrated because I cant a way to contact boutiquefill please reply urgently

User's recommendation: Not at the moment

View full review
2 comments
Sharlet H Ntq

No contact

Sharlet H Ntq

I didn’t get any results

View more comments (1)
Sallee Gqv

Boutiquefeel no good I buy something for more than 7 months I never received it

AI Highlights
  • - I was told to call UPS; USPS says I must contact Boutiquefeel for my package.
  • - Boutiquefeel no longer has my package number.
  • - I was charged $37.
Boutiquefeel no good I buy something for more than 7 months I never received it

I call them they asked me to call ups

Usps told me I have to call Boutiquefeel because the dont have my pakage no more

I dont know how I will get my stock that I stop buying at Boutiquefeel he cours me 37$

User's recommendation: Send me back my stuff or not I will never buy at Boutiquefeel

View full review
Sherilyn D Xln

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Visakhapatnam, Andhra Pradesh

I didn’t receymy merchandise or a refund they stole my money

Im not happy that boutique feel didnt send me the merchandise or refund me my money I feel like this company is not legit!

Loss:
$66
Cons:
  • There is no phone number to contact the business

Preferred solution: Full refund

User's recommendation: I wouldn’t recommend this company to no one

View full review
Sherilyn D Xln

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because I haven't received the merchandise or a refund

I paid for merchandise that I didnt receive or I didnt receive a refund or my money cant reach customer service

User's recommendation: I would tell consumers not to but merchandise from boutiquefeel

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article